FREQUENTLY ASKED QUESTIONS
We sneakersland make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.
You can return items to us within 30 days of purchase for a refund, as long as they’re in the original packaging and/or with the original tags attached, and in an unworn condition.
Even if the website showed the item as available while placing the order, we may run out of stock by the time we can process it. We'll email you to let you know that we canceled item or the order. We restock items as quickly as we can. Be sure to check the item listing for availability.
You will receive tracking emails throughout the journey, which detail how many parcels have been despatched and include all of your delivery information.